Busting the myths around online training through Skills Support for the Workforce

There are a lot of misconceptions about online training, especially from those who are used to receiving their training in-person. However, what the pandemic has shown us is that online training can be effective across a range of sectors, including some sectors that you wouldn’t expect, such as retail and hospitality. Some of the training providers we use to deliver the Skills Support for the Workforce (SSW) Programme have been providing online training for over a year now, and we’ve seen some fantastic results and had some really positive feedback so far. In recognition of this, we’re busting five of the most common myths that we hear from business owners and employees.  
  1. Myth: “There’s no opportunity for social interaction.”

Reality: There are plenty of opportunities to collaborate and network.

Most of the training programmes that SSW provides have a chat function, so that participants can join in with the instructor, message individuals and chat among themselves. Some courses will also have break-out rooms so that smaller groups can work together.

  1. Myth: “It’s too long and boring.”

Reality: Training is done in bite-size chunks to keep it interesting.

We want participants to enjoy the training and while courses can vary from a few hours to a few days, our training providers make sure to break up presentations into small, easy-to-digest chunks. We also actively encourage participants to ask questions and chat with each other about what they’ve learned, which helps to keep them engaged.

  1. Myth: “The software is difficult to get to grips with.”

Reality: It’s easy to pick up, and the support is there if you need it.

Many of us have had to adapt to using new platforms such as Zoom and Microsoft Teams during the pandemic, and online training is no different. If you are struggling to operate the software however, the training provider will be there to guide you through any technical difficulties.

  1. Myth: “It’s one-size-fits all.”

Reality: The training is flexible, you can tailor sessions to make sure you get the most benefit.

No two models of training are the same, so there’s bound to be a course suited to both your business needs and your team’s style of learning. Employers can discuss the different options with our specialist training providers to make sure that the training content is relevant to the business and delivered in a way that will capture your staff’s attention.

  1. Myth: “I don’t have the time.”

Reality: Training can be flexed around staff rotas and shift patterns.

What sets our training apart is that we work with employers to make sure it can be delivered flexibly, without having to pause business operations. We work around staff rotas to make sure that training is available to everyone and, as it can all be completed from the comfort of your own home, all you need is an internet connection!

While the pandemic has opened many people’s eyes to the benefits of online training, there are still some sectors who treat it with scepticism. Staff working in retail and hospitality are used to receiving in-person training, so might not even be aware that they’re eligible for free online training through SSW, but there are a range of courses that they can take, including Understanding Retail Operations, Customer Service, Managing Team Performance, and Hospitality and Catering Principles.

E-learning can not only be an efficient way of upskilling your staff, as it lets you save time and money by not needing to organise rooms or have people commute into the workplace, but it can also deliver all the same benefits as in-person training. With more people looking towards flexible working and becoming more accustomed to working from home, online training is a great option for those looking to boost morale, increase productivity, and ultimately grow their business.

If you want to find out more about our online training offer, get in touch or visit https://ssw.fundingunit.org.uk/online-training/.

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