Video case study: Cleaning business reaps the rewards following free training

Struggling with staff retention rates and wondering how to take a business forward in terms of growing revenue are tricky challenges to navigate as an SME. However, these are challenges that skills training can help to address. Lee Harris-Hamer, Managing Director of White Horse Cleaning Services, a commercial-based cleaning company in Thirsk, North Yorkshire, found […]

Case study: FREE skills training boosts business post-pandemic

The challenge As a result of the pandemic, businesses across the nation had to furlough many employees, which naturally put a halt on staff skill development. This ran true for Maval, a Middlesbrough-based business specialising in mechanical and electrical engineering contracting. When the first lockdown hit back in 2020, its normally 35-strong workforce had to […]

Free training creates a multi-skilled, flexible and confident workforce

The challenge Metcalfe Developments, based in Stockton-on-Tees, provides specialist waterproofing services for a range of well-known national and international attractions, including Yorkshire Wildlife Park, The Shard in London and the Ocean Arena in Hong Kong. As staff often work with hazardous materials, and the job itself involves a lot of manual handling and heavy lifting, […]

Video case study: Investing in staff confidence to stand out from the crowd

If you’re a hospitality business based in a thriving city centre, it’s only natural that you’re going to come up against a lot of competition. Not only this, but with hospitality being a very busy and faced-paced environment to work in, it’s often difficult to find time to train staff properly. Paul Gardner, landlord of […]

Building a quality reputation with upskilled staff

The challenge For small businesses trying to stand out from larger competitors in a crowded marketplace, reputation is key. This rings true for Middlesbrough-based R C Ayres, a construction business that provides building and roofing services. As a relatively small company, R C Ayres relies heavily on its reputation and client recommendations to drive enquiries. […]

Case study: Free training boosts staff confidence

The challenge Having certifications that help you stand out from the crowd is vital for any business looking to keep and attract clients. However, achieving and maintaining these certifications can come at a big cost and can also be time consuming. For Harrison Hire and Sales – a family-run business which specialises in the sale, […]

Case Study: Streamlining for international success

The challenge Starting your own business can be an exciting time, especially when you have a strong passion for what you’re creating. With a desire for more creative freedom, Kim Sandford decided to leave her job as a graphic designer to set up her own company, Illustrated Identity. Based in Middlesbrough, the company is an […]

Case Study: Open thinking helps unlock new business ideas

The challenge With a passion for supporting mental health and knowing the lengthy waiting lists children faced, Kirsten Antoncich, owner of Positive Progress, had an ambition to scale up her business. After several years working in various roles as a child and adolescent psychotherapist, in 2017 Kirsten decided to start Positive Progress, a business that […]

Case Study: Business growth thanks to digital training

The challenge Running a business and looking after a family, all under the same roof, is no easy task, but Tracy Burleigh rose to the challenge in 2016 and hasn’t looked back since. Tracy’s first-hand experience of this led to her launching Women Mean Business, a supportive online networking and coaching community for women running […]

Case study: Stretching skills to start a business

The challenge With 60% of new UK start-ups closing their doors within three years*, starting your own venture and making it a success is extremely difficult, especially if you have little or even no previous business experience. It’s even more of a personal and potential financial risk if you are leaving an accomplished career to […]

Fully funded training for administration staff benefits whole team of counsellors working in schools in the Tees Valley

The Challenge Time 4 You Psychological Services CIC is working in schools to improve the emotional well-being of children, young people and their families. The team of professionally qualified, fully trained and clinically supervised counsellors offers support in primary and secondary schools and academies across Redcar and Cleveland. It offers a confidential service, within the […]

Upskilling staff proves to be an award-winning decision

The challenge Ecoplas Limited, part of the Eurocell group, is a uPVC recycling operation based near Selby in North Yorkshire. They handle around 20,000 tonnes of waste per annum to produce recycled material which can be re-introduced into the construction industry and have ambitious growth plans. Sitting as one of the top five businesses in […]

Building success: upskilling employees leads to business growth

The challenge When your business success relies on timing and efficiency, it is vital that employees are not only equipped with the most up-to-date knowledge in the industry they are working in, but that they also have the confidence to perform their job correctly to a tight schedule. This encouraged Middlesbrough-based construction and engineering firm, […]