Retail

Whether you are selling goods or services directly to consumers, or you work with business-to-business sales, working in retail can be a busy and varied career, and it is important to assess your skills needs to benefit your business and employees.

The Skills Support for the Workforce (SSW) programme offers a range of free training courses to help your business stay ahead. The programme’s expert partners work with employers to identify their current and future skills needs, and put together a comprehensive training needs analysis.

Skills training can be offered in a variety of areas related to Retail such as Principles of Sales, Effective Customer Service, Effective Team Working, Team Leading, and Book-keeping.

Alternatively, there are courses available to benefit your business in a variety of ways such as social media skills, media and marketing skills, or leadership and management.

Delivery takes place on site or at employer premises at a convenient time to suit the business and participant.

This is fully funded and supported by the European Social Fund, with no cost to the business or employee.

For further information, please fill out the enquiry form and a member of our team will get back to you to discuss further.

What happens next?

After you’ve completed the enquiry form below, a member of our team will contact you to discuss your skills requirements.

If you’re eligible, one of our skills solutions designers will visit you to carry out a training needs analysis. 

We’ll then get to work designing and delivering your training plan.

Find out how we can help you

Training Providers in Retail

B2W Group

The B2W Group provide professional training, coaching and employment services to suit a range of employer and learner needs. Founded in 2012, The B2W Group has trained thousands of people...

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Enterprise Made Simple

Enterprise Made Simple was established in 2008 and offers accredited and non-accredited training, to those who want to grow and sustain their business.  Our award-winning training offering includes Going for Growth,...

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ITEC North East Ltd

ITEC North East have celebrated over 35 years of educational excellence, delivering a portfolio of vocational apprenticeships across several occupational sectors. We have a wealth of experience in delivering bespoke...

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Lomax Training Services Ltd

Lomax Training Services Limited is an established work-based learning provider with 20 years’ experience in delivering energy related training programmes. We have purpose-built centres situated throughout the North East (including...

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Middlesbrough/Northern Skills Group

Northern Skills Group is an expert provider of apprenticeships, employer-led training and retraining and works with over 2000 businesses in the North East and Yorkshire. Our specialist team of industry...

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Portland Training Company

Portland Training was incorporated to upskill our employer’s workforce and to help learners to achieve their potential by gaining the skills they require in order to progress and achieve their...

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Pro-Active Training

Pro-Active Training launched in 2014 as an organisation offering apprenticeships in the construction sector, with the view to become leaders in delivering vocational construction training throughout the North East. In...

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Regional Training Partners Ltd

Regional Training Partners Ltd is a private training provider who specialise in Transport and Logistics training. Based in Billingham, we provide training throughout the Tees Valley and wider North East....

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Rhino Training

Rhino Training have been operating within the Industry for 10 years and predominantly deliver Vocational Qualifications and short courses.  We aim to cover as many of our Employers Requirements as...

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SB Skills Solutions Ltd

SB Skills Solutions Ltd are second generation construction, logistics, health & Safety and NVQ Training Provider. Operating from our North West base we are a national provider of; Construction Plant,...

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Solvo Vir

Solvo Vir work in a number of areas including Construction, Energy, Accountancy and Management. Our ESF team’s main focus is in the construction sector where we offer a range of...

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