Customer Service

Whichever sector you work in, it is likely that you will be dealing with customers, whether that’s business to business, or business to consumer.

Your customers can also be your employees.

Customer service applies in a variety of ways, from dealing with customers face to face, to how you speak to people online, and it’s important to stay at the forefront of knowledge with skills training to benefit your business.

The Skills Support for the Workforce programme has a variety of courses to suit your needs.

Delivery takes place on site or at employer premises at a convenient time to suit the business and participant.

Training is offered in a variety of areas, such as:

  • Customer Service
  • Essential HR for Business
  • Media and marketing skills
  • Digital Skills for Work
  • Equality and Diversity in the Workplace
  • Plus, many more.

This is fully funded and supported by the European Social Fund, with no cost to the employer or employee.

For further information, please fill out the enquiry form and a member of our team will get back to you to discuss further.

What happens next?

After you’ve completed the enquiry form below, a member of our team will contact you to discuss your skills requirements.

If you’re eligible, one of our skills solutions designers will visit you to carry out a training needs analysis. 

We’ll then get to work designing and delivering your training plan.

Find out how we can help you

Training Providers in Customer Service


EMD UK Ltd, established in 2003, is a high quality private training provider based in Yorkshire.   With vast experience of supporting diverse client groups, having focussed extensively on supporting employers...

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Heyllo! is a recruitment business who create awesome experiences and job outcomes for its candidates. Heyllo was created by partners that have over 30 years of adding value to clients’...

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HIT Training

HIT Training is the leading specialist training and apprenticeship provider for the UK’s hospitality and catering industry. Founded by a small group of directors who had successfully established and developed...

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ITEC North East Ltd

ITEC North East have celebrated over 35 years of educational excellence, delivering a portfolio of vocational apprenticeships across several occupational sectors. We have a wealth of experience in delivering bespoke...

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Middlesbrough/Northern Skills Group

Northern Skills Group is an expert provider of apprenticeships, employer-led training and retraining and works with over 2000 businesses in the North East and Yorkshire. Our specialist team of industry...

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Rhino Training

Rhino Training have been operating within the Industry for 12 years and predominantly deliver Vocational Qualifications and short courses.  We aim to cover as many of our Employers Requirements as...

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TradeTechs Northern Ltd

TradeTechs Northern Ltd is a private training company based in the Tees Valley and operates throughout the UK. Since the company was formed in 2014, we have delivered training programmes...

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